Fg33 Privacy Policy – How We Protect Your Information

This Privacy Policy applies to anyone who uses the fg33.click website, Android app, or any other fg33 services — including registered members and visitors who simply browse the site.

Fg33 may update this policy at any time. For significant changes, registered members will be notified in advance via email or in-app notification. Continued use of the service after any changes takes effect constitutes acceptance of the revised policy.

Fg33 collects only the data necessary to operate its services — nothing more. The data collected falls into two categories:

Information you provide directly:

• At registration: name, mobile number, date of birth
• For KYC verification: national ID card, selfie photo
• For payments: bKash/Nagad/Rocket number (the full number is not stored — only the last 4 digits)
• When contacting support: subject matter of the conversation

Automatically collected information:

• Device type, operating system, and browser version
• IP Address (for security and location verification)
• Gaming activity: games played, bet amounts, session duration
• Cookies & session data (see Section 7 for details)

Fg33 uses the information it collects solely for the following purposes:

Fg33 does not share your information with third parties for advertising, marketing, or profiling purposes. fg33 does not stockpile data for any future undisclosed use.

Fg33 does not sell or unnecessarily share your data. However, limited information may be shared in specific circumstances required to operate the service:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction. These companies operate under their own privacy policies.
• Game providers: Providers such as Evolution Gaming and Pragmatic Play receive only the minimal session data needed to run games — no personally identifiable information.
• Security Auditor: Anonymized data is used for third-party security verification.
• Legal Authorities: We are legally obligated to provide data when required by a court order or lawful investigation.

Outside of the exceptions listed above, fg33 does not share your data with any other party.

Fg33 uses multiple layers of technical measures to protect your data:

• SSL/TLS Encryption: All communication between the website and app is encrypted with 256-bit SSL. Your data cannot be intercepted in transit.
• Database Encryption: Stored data is also encrypted — even if someone gains physical access to the server, they cannot read your information.
• Two-factor authentication (2FA): An additional OTP layer can be added to your login. Even if someone knows your password, they cannot access your account without the OTP.
• Real-Time Intrusion Detection: Unusual system activity is detected within seconds and automatically blocked.
• Regular Security Audits: Third-party experts regularly assess fg33's systems for vulnerabilities, which are then addressed promptly.
• Staff Training: fg33 staff members who have access to user data undergo strict confidentiality training.

You have certain rights regarding your personal data at fg33. These rights can be exercised at any time:

• Right to Access: You can request to see what information fg33 holds about you. Responses are typically provided within 7 business days.
• Right to correct information: If any of your information is incorrect, you can request that it be updated.
• Right to Erasure: After closing your account, you can request deletion of your personal data — except for information we are legally required to retain.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to opt out of marketing: You can opt out of promotional emails or messages at any time.

To exercise these rights, email support@fg33.click with "Privacy Request" in the subject line and include the mobile number registered to your account.

Fg33 uses cookies on its site and app — a standard technology used by virtually all websites. The types of cookies used on fg33 are:

• Essential cookies: To maintain login sessions and ensure security. These cannot be disabled — the site will not function without them.
• Functional Cookies: To remember your preferences — such as language settings or game filters.
• Analytics Cookies: Used to understand which parts of the site are most visited — this relies on anonymized data and contains no personal identifiers.

You can manage cookies through your browser settings. Disabling non-essential cookies may reduce some site functionality, but core services will remain available.

Fg33 strictly does not provide services to anyone under the age of 18. If an account is found to have been created with false information, it will be terminated and all collected data will be deleted.

If a parent or legal guardian suspects their minor child is using fg33, please contact support@fg33.click and immediate action will be taken.

Fg33's servers are located in multiple countries. Your information may be transferred to servers in other countries for service operation. All such transfers comply with international security standards.

When transferring data, fg33 ensures that the destination country or organization has adequate data protection measures in place. Payment information is only shared with the relevant payment processor to complete transactions — in accordance with Bangladesh's data protection laws.

In the event of a data security breach at fg33 that puts your information at risk, fg33 commits to:

• Affected members will be notified within 72 hours of the incident being identified
• You will be clearly informed of what information was compromised and what steps have been taken
• Immediate steps will be taken to minimize harm — such as temporarily locking the account in question
• Password change guidance and additional security advice will be provided

Third-party payment gateways and game providers accessed through fg33 have their own privacy policies. fg33 is not responsible for the privacy practices of these third parties.

Fg33 works exclusively with trusted, reputable partners. All partners are contractually required to meet minimum data protection standards.

For any privacy-related questions, requests, or complaints, please get in touch with fg33:

• Email: support@fg33.click (use subject line "Privacy")
• Live Chat: Available on the website 24/7
• Response time: General inquiries: 24 hours; urgent matters: 2 hours

Once a complaint is submitted, fg33 will provide a formal response within 7 business days. If you are not satisfied with the resolution, you have the right to escalate your complaint to the relevant licensing authority.